WHY COTA CONSULTING SERVICES, LLC?
VETERAN OWNED AND OPERATED!
FRANK C. COTA, JR, SERGEANT MAJOR, U.S. ARMY (RETIRED)
From combat to corporate America, and in industries such as the D.o.D to global manufacturing, we are charged to help leaders better care for those in their charge. Unmatched ability to connect, develop, and inspire people at all levels of an organization. We recognize people and their potentiality and galvanize it to an actuality.
- I help organizations improve and map business processes, build strategies through SWOT and PESTLE execution and analysis, and work to identify and resolve complex issues which reduce turnover, improve client satisfaction and brand reputation. I help coach executives and leaders at all levels. I am a teacher at heart, and I am focused and passionate about passing on lessons learned to others to help them learn, grow, and better serve others. I work to help others be their best selves and to impart knowledge to them that better enables them to serve their people and their organizations.
- People aren't IN your company, they ARE your company!
- I have served and led thousands of people, from the ground level of an organization to the strategic level and have garnered lessons learned that will help immeasurably in creating a strong organization!
- Decades of leadership experience in multiple industries.
Success and experience in multiple industries:
- U.S. Army and D.o.D.
- Global Manufacturing (U.S. and Mexico)
- Public Housing
- Senior Living, Health, and Dining
- Automotive
- Supply Chain Management
CONTACT ME NOW TO DISCUSS HOW I MAY SERVE YOU!
frankcotajr@fcotaconsulting.com
Find Me on LinkedIn
Bio
Frank C. Cota, Jr. (Sergeant Major U.S. Army, Retired) is a native of Tempe, Arizona and served in the U.S. Army in a variety of leadership and critical staff positions in the Air Defense Artillery (ADA) branch culminating in his assignment as the Sergeant Major for the Air Defense Artillery Test Directorate (ADATD), U.S. Army Operational Test Command at Fort Bliss, Texas. As Sergeant Major, Cota served as the senior enlisted adviser to the director of the ADATD in support of 200 military, Department of the Army civilian, and contractor personnel in the design, coordination, and execution of operational tests and field experiments to support weapon system acquisition for the Army and joint forces. Cota retired on May 31, 2010, after 25 years of service serving in combat and overseas assignments in Saudi Arabia, Bahrain, Egypt, Germany, Korea, and the Republic of the Marshall Islands.
Frank has served as the senior adviser to numerous executives over the course of his career. Serving as confidant, sounding board, and adviser on numerous strategic and tactical issues, many with geopolitical implications. He has had the great fortune to build teams at nearly every level of an organization, in over 6 different and widely varying industries, numbering from teams of two to teams of well over 600. Cota has served as Sergeant Major in the U.S. Army, Training and Development and change management leader for a global manufacturer, Director of Strategic Initiatives and Special Assistant to the CEO for the Housing Authority of the City of El Paso, Vice President, Organizational effectiveness for a high-end senior living organization, a chief of staff for an automotive dealership, and operations leader for Amazon. By learning and applying basic leadership, coaching, team building, and problem-solving methodologies honed over 36 years, Frank has found his calling now to serve others in this capacity.
Frank has written numerous articles on leadership, team building, training and development, and process improvement that have been published in military journals distributed across the globe and have had key writings used as formal doctrinal study in the training of U.S. Army officers. Additionally, Frank is the only two-time recipient of the Association of the United States Army (AUSA), General of the Army, Omar N. Bradley leadership award in the awards’ 38-year history. Frank is also a member of the prestigious Sergeant Audie Murphy Club.
Cota Consulting Services, LLC, services focus on executive and business coaching, strategic planning, team building, leadership development, problem solving, and process mapping. Frank has spent most of his life leading in key roles in staff and operational positions across multiple industries and across the globe. These experiences have helped him identify fundamentals that help executives recognize key opportunities for growth and development, build strong teams focused on caring for one another as well as their business goals, and facilitating problem solving sessions that help establish key business processes and identify opportunities in existing process that better enable organizations to serve their employees and their clients.
Frank’s education includes a Bachelor of Science in Business Administration, a Master of Business Administration, and a Master of Arts in Education. Additionally, Frank has also earned a master’s certificate in human resource management, a master’s certificate in strategic organizational leadership, and a master’s certificate, Lean Six Sigma Sensei Certification (LSSC). Frank is also Lean Six Sigma Green belt certified and a certified Activity Vector Analysis (AVA) analyst. Frank and his wife, Anita, have three beautiful daughters and four beautiful grandchildren.
What WE DO
Executive Coaching
“Success is peace of mind which is a direct result of self-satisfaction in knowing you have made the effort to become the best of which you are capable.”-John Wooden
Helping leaders introspect and identify ways to better serve their teams and organizations
Business Coaching-Assisting business leaders in developing and following their visions, executing their missions and achieving their goals!
1. Identify opportunities and work to strengthen leaders’ abilities. I help business leaders understand the challenges and work to help them introspect, thus allowing them to better serve the people and the organization. Lao Tzu said it best, "Fail to honor people and they fail to honor you." Benefits of coaching are:
a. Heightened self-awareness
b. Improved self-regulation.
c. Higher levels of empathy
d. Boost in cognition at work
e. Increased levels in motivation
f. Better social skills
g. Improved leadership abilities
"A Harvard Business Review Report indicates challenged leaders can result in disengaged employees which have such impacts as:
- 37% increases in absenteeism
- 60% More errors
- 49% higher safety issues
- 16% lower profitability over time
- 65% share price depreciation over time
Team Building
“If you want to go fast, go alone. If you want to go far, go together.” Helping leverage talents and capabilities of teams to perform at their best through team building activities, use of the Activity Vector Analysis Tool, and team assessments.
- Managing conflict
- Strategies For Effective Teams
- Provide Critical team Success Factors
2. - I help organizations improve teamwork and cohesiveness by introducing them to team fundamentals and assist them in becoming more cohesive teams. This is done by helping teams understand the importance of good teamwork and providing your teams with teamwork fundamentals and equipping them to better support these basic tenets.
a. As most business leaders know, in order to have happy customers it is even more important to have happy employees. Leaders do not take care of customers; leaders take care of the employees who take care of the customer. Having strong, cohesive teams are integral in this.
b. A Harvard Business Review article detailed that “When organizations institute positive, virtuous practices they achieve significantly higher levels of organizational effectiveness — including financial performance, customer satisfaction, and productivity … The more the virtuousness, the higher the performance in profitability, productivity, customer satisfaction, and employee engagement.
- Benefits of improving team dynamics are:
- Enabling your employees to see each other in a different light.
- Make employees feel valued by being part of something more than a job and creating a positive work culture
- Improve business relationships all around.
Strategic Planning and Business Process Mapping
“A business that stays caught in the no profit zone will, like a military unit in the Killing Zone , meet with disaster. Getting out of the zone requires, first, recognizing the danger, and second, taking the risk of doing things differently-or reinventing the business.” - Dennis N.T. Perkins
Facilitate strategy formulation, development, implementation, and execution. “An idea without a plan is just a dream.”
- I can help you and your organization
- resolve critical business problems.
- I can equip them with the skills to continue to resolve issues as the business moves forward. Additionally,
- I can help map out business processes ensuring:
- Defining “as is” process.
- Create "To Be" process;
- Craft work instructions to ensure continuity and consistency on the process;
- As detailed in "The Entrepreneur Handbook”, “A strong problem-solving culture helps turn the abstract into the actual and brings the concealed into the open – making the search for unidentified failings or hidden risk considerably simpler.” Integral in this process is helping define and align the problem statement so all stakeholders are seeing the same picture and moving together in the right direction to resolve the issue.
- In Volatile, Uncertain, Complex, Ambiguous, (VUCA) times. Problem solving skills can help resolve crucial challenges facing your business and help minimize failures as the business moves forward.